How to Reach Horizon Cruises Phuket

How to contact us

• WhatsApp and Telegram — +66 9-6096-8270. The quickest channel: we reply within 10 minutes, around the clock.
• Phone — +66 9-6096-8270, the same number.
• Email — info@horizoncruisesphuket.com, for company details, invoices and longer requests.
• The form on any page — send a date and group size, and matching boats with prices come back to you.

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We are open 24/7. We answer in English and Russian.

Where the office is

1/34 Moo 9, Chalong, Mueang Phuket, Phuket 83130, Thailand.

Chalong is in the south of the island, the area most day trips to the southern islands start from. The office is a short drive from Chalong Circle, the main junction everyone in Phuket navigates by.

A visit is never required to book. Most guests settle everything by message and meet the crew at the pier on the day.

What to send for a quick answer

Four things are enough for us to come back with real options and final prices:

• the date, or the range of dates you are choosing between;
• how many guests, adults and children;
• roughly where you want to go, or that you would like a suggestion;
• the format — half day, full day, sunset or overnight.

Which pier will we leave from?

It depends on the boat and the direction. Southern islands usually leave from Chalong Pier; Phang Nga Bay and the Krabi side from Ao Po Grand Marina, which is much closer to them. The exact pier is confirmed when the boat is booked, together with the time and how to get there. The piers themselves — Chalong, Ao Po, Royal Phuket Marina and Boat Lagoon — are compared in where yachts depart from in Phuket.

• Chalong Pier — for Coral Island, Racha and Phi Phi
• Ao Po Grand Marina — for Phang Nga Bay and Krabi

Frequently asked questions

What are your opening hours?

We are open around the clock, every day. Write at any hour — WhatsApp is the fastest way to reach us.

How quickly do you reply?

Within 10 minutes, at any hour. WhatsApp is the fastest channel.

Do I need to come to the office to book?

No. Booking is done by message: you get the available boats with prices, confirm the one you want, and meet the crew at the pier.

What languages do you speak?

English and Russian.

How do I pay?

Most boats take a 50% deposit to confirm the booking, with the balance paid before departure; some boats are paid in full at booking, and each yacht's page says which. Cash, bank transfer to the company account, or credit and debit cards (Visa, Mastercard, UnionPay) or USDT — in Thai baht, US dollars or Russian roubles.

Can I book for the same day?

Sometimes, if a boat is free — write and we will check. But in high season, from November to April, the good dates go weeks ahead.

Where exactly is your office in Phuket?

At 1/34 Moo 9, Chalong, Mueang Phuket, Phuket 83130, in the south of the island, a short drive from Chalong Circle, the main junction of the south. Chalong is also the area most day trips to the southern islands start from. You are welcome to visit, but booking does not require it: most bookings are settled by message, and guests first meet the crew at the pier.

Is Horizon Cruises Phuket a registered company?

Yes. The business behind the name is Marine Cruise Andaman Co., Ltd., a Thai company registered in Phuket and holding a tour business licence from the Department of Tourism; the licence number and the registered address, which is the Chalong office, are printed on this page. The contact person is Alexandr Kovalev, co-owner, who answers in English and Russian.

What should I send to get boat options quickly?

Four things: the date, or the range of dates you are choosing between; the number of guests, adults and children separately; roughly where you want to go, or a note that you would like a suggestion; and the format, half day, full day, sunset or overnight. With those we come back with the boats that are free and their final prices in Thai baht, on WhatsApp, Telegram or by email, whichever you wrote on.

Which marina will my charter leave from?

It follows the boat and the direction. The southern islands, Coral Island, Racha and Phi Phi, usually leave from Chalong Pier; Phang Nga Bay and the Krabi side from Ao Po Grand Marina; others from Royal Phuket Marina or Boat Lagoon on the east coast. The pier, the time and directions are confirmed at booking, and we ask guests to arrive 15 minutes before departure; the four piers are compared in where yachts depart from in Phuket.