How to Reach Horizon Cruises Phuket

How to contact us

• WhatsApp and Telegram — +66 9-6096-8270. The quickest channel; in season we usually reply within the hour.
• Phone — +66 9-6096-8270, the same number.
• Email — info@horizoncruisesphuket.com, for company details, invoices and longer requests.
• The form on any page — send a date and group size, and matching boats with prices come back to you.

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We are open 24/7. We answer in English and Russian.

Where the office is

1/34 Moo 9, Chalong, Mueang Phuket, Phuket 83130, Thailand.

Chalong is in the south of the island, the area most day trips to the southern islands start from. The office is a short drive from Chalong Circle, the main junction everyone in Phuket navigates by.

A visit is never required to book. Most guests settle everything by message and meet the crew at the pier on the day.

What to send for a quick answer

Four things are enough for us to come back with real options and final prices:

• the date, or the range of dates you are choosing between;
• how many guests, adults and children;
• roughly where you want to go, or that you would like a suggestion;
• the format — half day, full day, sunset or overnight.

Which pier will we leave from?

It depends on the boat and the direction. Southern islands usually leave from Chalong Pier; Phang Nga Bay and the Krabi side from Ao Po Grand Marina, which is much closer to them. The exact pier is confirmed when the boat is booked, together with the time and how to get there. The piers themselves — Chalong, Ao Po, Royal Phuket Marina and Boat Lagoon — are compared in where yachts depart from in Phuket.

• Chalong Pier — for Coral Island, Racha and Phi Phi
• Ao Po Grand Marina — for Phang Nga Bay and Krabi

Frequently asked questions

What are your opening hours?

We are open around the clock, every day. Write at any hour — WhatsApp is the fastest way to reach us.

How quickly do you reply?

Usually within the hour during the season. WhatsApp is the fastest channel.

Do I need to come to the office to book?

No. Booking is done by message: you get the available boats with prices, confirm the one you want, and meet the crew at the pier.

What languages do you speak?

English and Russian.

How do I pay?

A 50% deposit confirms the booking; the balance is paid on the day of the charter. Cash, bank transfer to the company account, or credit and debit cards (Visa, Mastercard, UnionPay) or USDT — in Thai baht, US dollars or Russian roubles.

Can I book for the same day?

Sometimes, if a boat is free — write and we will check. But in high season, from November to April, the good dates go weeks ahead.